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Challenges:

  • Using SAP MII was difficult and expensive to maintain
  • Processes couldn't be tied together in MII
  • SAP ERP chosen to replace MII, but screens very complicated for users to navigate involving too much training


Solution:

  • Using GuiXT, all the transactions were streamlined into different processes that were being performed by PM technicians and managers.
  • Rolled out to 2,000 users
  • Launch pad customized for three groups of users


Results:

  • Overwhelming positive feedback from users
  • GuiXT faster and easier to use than MII
  • Error rate drastically reduced
  • Minimal training required for users
  • Faster process completion speed
  • Boosted PM efficiency
  • Expanding GuiXT usage to other areas