Siemens sees 84% improvement in productivity by customizing and optimizing SAP PS and SAP SD using Liquid UI.

Source: Siemens sees 84% improvement in productivity by optimizing SAP


Background

Siemens is a pioneering global powerhouse with a focus on the areas of electrification, automation, and digitalization. With a net worth of $96 billion, it is one of the world’s largest producers of energy efficient, resource-saving technologies. It has a presence in 190 countries and has 460,000 employees.


Challenge

  • Confusing screen navigation jeopardized data integrity.
    • Cause: Users complained about the business processes that required a "click heavy system navigation". In addition to this, they had to navigate through too many unnecessary fields.
    • Effect: Complicated screen navigation processes with too many unused fields puzzled the users and made the data prone to errors. In addition, more resources along with additional user´s training was required to complete daily tasks.
  • Redundant data entry steps made the processes inefficient.
    • Cause: Personnel were getting overwhelmed with a lot of required fields where the data needed to be enter either by selecting from a long list of drop-down menus or by general data entry. On top of this, they had to enter the same data on multiple screens.
    • Effect: Maintaining inconsequential data and repetitive data entries resulted in productivity drops and data integrity issues.
  • Rising errors and omissions required IT support.
    • Cause: Hard to guarantee that the users will enter all the required data in correct order for all business processes, every time. Additionally, an IT support was required if users missed any step during data entries.
    • Effect: IT support costs, correcting the data entry errors became a significant expense.


Solution

  • "It just takes a click of a button to TECO a project, so it is a lot easier. I wouldn’t want to go back to the old manual SAP way; instead of 30 to 40 mouse clicks...now I just click once."
    -SAP User, Building Technologies, Siemens Industries Inc
  • With GuiXT Liquid UI, Siemens experienced immediate benefits where 9000 users can efficiently monitor and manage the sales and distribution activities across 100 locations.
  • With Liquid UI for SAP GUI and Liquid UI Developer Toolkit, Siemens customized its SAP screens and transactions based on their business needs. It provided a complete simplification of SAP transactions including fewer numbers of clicks, fields, and screens resulting in 190% efficiency improvements.
  • GuiXT Liquid UI enhanced their SAP SD with simplified user interface along with a customized view for CJ20N, CJ07, CJ02, CJ03, CN21, CN22, VA22, VA01, VA02, VA03, SU3 and more. Thus SAP SD activities can now be managed and done with ease.
  • Liquid UI for SAP GUI consolidated Navigator, Quotation and Project Builder screens into one screen, providing rapid navigation and eliminating redundant data entries.
  • Siemens loved that Liquid UI worked with their existing SAP landscape and appreciated the fact that it didn’t require the time of highly skilled programming resources (like ABAP/JAVA developers) or middleware.
  • Siemens also liked that Liquid UI technology allows anyone with basic knowledge of JavaScript to create a customized solution as per their business needs.
  • Users at Siemens are now able to complete project transactions like change order setup or book project in just one click, from a single screen as opposed to the previous approach taking 30-40 clicks including navigation through 15 screens.
  • The entire SAP interface is automated and streamlined resulting in 62% to 84% ROI gains on a day-to-day basis.
  • Now, with GuiXT Liquid UI, no special set up is required other than training the end-users.
  • Furthermore, there is a notable reduction in IT support calls related to correcting data and improvement in data integrity.


Results

  • Reduced manual data entry time by 84%.
  • Decreased support calls related to correcting data significantly.
  • Required no special set up, just training users to activate.
  • ROI is being achieved daily, varied from 62% to 84% reduction in manual data input depending on the project.

Efficiency Gains

Before
After
SAP Transaction
Clicks/Screen
Time
Clicks/Screen
Time
Project Setup
42/14
20
1/1
3
Book Project
34/15
30
1/1
5
Change Order Setup
42/14
20
1/1
3
Book Change Order
34/15
30
1/1
5
POC Level (End of Execution)
70/38
8
1/1
2
Project Level (End of Warranty)
38/25
5
2/1
3

Next Steps

Liquid UI enables you to customize business processes, eliminate fields, consolidate screens, tabs, and transactions to achieve a holistic solution while preserving transaction richness. It does this without having to rebuild the whole transaction.

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