Why did a $17B government contractor pick Liquid UI over SAP Fiori for developing and automating SAP Quality Management?

Products: Liquid UI for SAP GUI | Liquid UI Server | Liquid UI Designer | Liquid UI Debugger
Processes: Efficient SAP Quality Management


Background

L3 Technologies, a leading aerospace and defense technology innovator, develops end-to-end solutions to support their customers’ mission-critical needs. L3 employs more than 50,000 employees in 130 countries, has approximately $17B in annual revenue, and prides itself on both its rich history and bright future as an agile global technology innovator.


Challenge

  • Cumbersome, multi-screen process for performing quality inspections
    • Cause: L3´s existing QA02 and F2 creation processes required the inspecting party to access multiple SAP screens simultaneously.
    • Effect: An inefficient quality inspection team, costing an estimated hundreds of thousands of dollars per year in lost productivity, prolonged cycle times, and inefficient resource usage.
  • Redundant data entry across multiple screens
    • Cause: L3´s quality inspectors were required to input the same inspection data in multiple different screens. If the SAP GUI data was incorrect at any point, the material would fail to be processed and would not be sent to the correct destination.
    • Effect: Ripe for data entry errors, this workflow incurred an estimated annual cost in the hundreds of thousands of dollars from data errors and quality lapses.
  • Long wait time and high cost for Fiori app to address the problem
    • Cause: L3´s corporate initiative to adopt SAP Fiori as a company-wide SAP user interface was under heavy strain: the Fiori development backlog had grown to 12 months and each Fiori app was costing L3 an average of $250,000.
    • Effect: Postponing an effective solution incurred an estimated annual cost in the hundreds of thousands of dollars from data errors, quality lapses, prolonged cycle times, and inefficient resource usage.


Solution

A business unit at L3 known for setting a standard of excellence contacted Synactive to explore the possibility of simply upgrading their SAP GUI with Liquid UI, instead of waiting for a Fiori app to be developed. There was a business analyst for the Quality team who stepped forward --with the blessing of IT-- to co-develop a solution with the Liquid UI Solution Consulting Team.

A business unit at L3 known for setting a standard of excellence contacted Synactive to explore the possibility of simply upgrading their SAP GUI with Liquid UI, instead of waiting for a Fiori app to be developed. There was a business analyst for the Quality team who stepped forward --with the blessing of IT-- to co-develop a solution with the Liquid UI Solution Consulting Team.

  • Liquid UI´s Designer and Debugger enabled L3 to develop a custom application in less than 3 business days, bypassing the Fiori backlog and eliminating friction in the quality inspection process
  • Using the Liquid UI screen, inspectors now can simply enter the Inspection Lot number and press Evaluate Lot to aggregate all necessary data into one screen
  • Liquid UI searches multiple SAP transactions and returns all results on one screen
  • Liquid UI allows the inspector to retrieve and create attachments without needing to visit individual transactions
  • New Liquid UI buttons are created in the middle of the screen that takes the user to PO and Quality Notification information


Results

  • Processes optimized: QA02, QM02, F2
  • Rapid implementation with a 12-month-early go-live date compared with Fiori app forecast
  • 54% reduction in time required to process an inspection (before: 14 minutes vs. after: 6.5 minutes)
  • 61% reduction in the number of actions required of a user in SAP per inspection (before: 59 actions vs. after: 23 actions)
  • 80% reduction in time required to process type F2 QM notification (before: 20 minutes vs. after: 4 minutes)
  • $308,000 in annual savings for QA02 processing
  • $21,000 in annual savings for QM02 processing
  • The value of Liquid UI is being delivered in the form of cost avoidance, efficiency gains, reduced defects, accelerated cycle time, and reduced resource usage costs

Next Steps

Liquid UI enables you to customize business processes, eliminate fields, consolidate screens, tabs, and transactions to achieve a holistic solution while preserving transaction richness. It does this without having to rebuild the whole transaction.

REQUEST A DEMO - SAP GUI TRY FOR FREE - SDK

Questions? How can we help you?

Ask about performance gain with SD, PM and more, SAP customization and optimization, iOS and Android App or more. Our highly trained reps have answers, ready to help.

CONTACT US

OR CALL US AT 1-650-341-3310