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WATCH OVERVIEW
Laborious manual transferring Work Order details from paper to SAP.
Users were getting overwhelmed with navigating through multiple transactions while creating, confirming and searching work orders.
Personnel needs to take additional steps like capture pictures on the camera, print details, and walk to a terminal to manage work order data since it was trapped inside a ‘wired-only’ SAP system.
Liquid UI for iOS customized their SAP PM process by aggregating multiple screens and tabs on a dashboard.
Liquid UI enhanced their SAP PM with role-tailored dashboard based on user login. With this, the users only see the task or work orders assigned to them.
With Liquid UI for iOS, users can use a device´s camera to take picture and directly attach it in SAP.
"As long as the wheels are turning, the Fleets are making money for us," says Marcus Mullins, Tyson, "GuiXT (Liquid UI) and SAP ensured we were getting the proper maintenance on the proper equipment at the proper time which far exceeds any hard dollar savings we gained."
The vehicle mechanics were not computer savvy and found that creating repair work orders in SAP to be confusing and time-consuming.
Tyson needed an easier way to ensure that equipment was receiving proper maintenance at the right time.
Shop manager took a long time to understand complex SAP screens and keying process. Also, lack of role-based views was an issue.
Tyson's warranty process involves bumper-to-bumper to aftermarket parts warranties and lengthy claims taking months until the money is returned from the vendor.
Liquid UI for SAP GUI customized and streamlined their SAP by including critical tasks like the ability to enter notifications, work orders, assurance of parts, odometer readings, and time confirmation all on the same screen.
With Liquid UI, Tyson now has a system to do proper inspections and maintenance on vehicles resulting in fewer breakdowns and running more miles with less equipment.
Liquid UI added Preventive Maintenance functionality through which trucks can pull into any of the 42 shops, and when the odometer reading is entered, the system will indicate if the truck is in need of an oil change, a Department of Transportation inspection or other preventive maintenance procedures.
Liquid UI simplifies their aggressive warranty process from parts managers getting alerts to creating claims tickets to warranty clerks submitting a claim to updating claim status to the very end adding credit based on claim approval.
Explore how Liquid UI´s Enterprise-Specific functionality can help your SAP PM infrastructure to achieve business growth objectives at low cost and get a high-quality solution on time.
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