March 2011 :
Create a Launch Pad and Simplify Notifications [ NorthWestern Energy ]

Excerpt:

Speakers: Donnell Kuchtyn,Business Analyst/Configurer - IT, NorthWestern Energy

Description: In this webinar, Donnell Kuchtyn, Business Analyst/Configurer - IT with NorthWestern Energy for over 26 years, provides a general overview of the New Construction process from the customer contact point to work completion. A step-by-step demonstration will be shown on how to create a launch pad and simplify the customer creation & service notification processes.
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