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Daikin® Air Conditioning Singapore Pte Ltd's Efficiency in Service Management Efficiency Increased Tenfold Resulting in Improved Service Delivery with GuiXT.

Synactive delivers a new mobile application framework for BlackBerry smartphones—providing simple, secure access to SAP transactions.

Foster City, CA -- October 13, 2009 - Synactive, Inc. (www.guixt.com), a leading developer of optimization and user enablement solutions for SAP (NYSE: SAP) withIT Biz Solutions Pte Ltd., today announced the successful implementation of SAP's Service Management, in Daikin Air Conditioning (Singapore) Pte. Ltd. resulting in a tenfold increase in efficiency.

The Service Order Process navigation originally took 64 screens to complete. The Service Order Process manages and monitors service calls, status and overall service contracts. The GuiXT solution has now simplified the process to 6 screens - resulting in both increased quotation generation and service delivery.

Daikin has been in Singapore since 1968 and is a subsidiary of Daikin Industries Ltd, which is headquartered in Osaka, Japan. The Singapore subsidiary boasts 170 staff and revenues of S$120 million, selling residential, commercial and industrial air-conditioners.

“We are committed in driving innovation and responsiveness needed to succeed in a globally competitive marketplace. Increasingly, users are demanding greater flexibility between SAP and the business processes they use every day. Solutions that allow for the simplification of these processes will best answer this call by putting users in the center of an environment that meets their varied needs in a flexible and dynamic way.” said Cynthia Goco-Nakar, Vice President, Global Alliances, Synactive, Inc.

Synactive Inc. is participating in SAP TechED on October 13-16, 2009 in Phoenix, Arizona. The GuiXT team will be demonstrating their Web, Mobile and Offline solutions at booth 712.

About IT Biz Solutions Pte Ltd.

IT Biz is a Certified Value Added Reseller in Singapore. IT Biz Solution provides quality, secure and cost-effective IT services & solutions to Small & Mid Range Enterprises thereby empowering and accelerating your business growth. www.itbiz-solution.com

About Synactive, Inc.

Synactive, Inc.Synactive, Inc. has been setting the standard in end-to-end solutions for simplifying and customizing SAP solutions. As a member of the SAP Complementary Software Program, GuiXT software comes bundled with all SAPGUI installations - 4.6b to 7.0. Synactive develops its components in close cooperation with SAP and is included within the greater SAP’s vision of SAP ERP, SAP CRM, SAP PLM, Portals and IS solutions.

Synactive, Inc. is a privately held software company headquartered in Foster City, CA, with a presence in EMEA through Synactive GmbH. Synactive has established industry specific alliances with leading corporations in the Automotive, Discrete Manufacturing, Consumer Products, Utilities, Retail, Aerospace & Defense, High Tech, Oil & Gas, and Pharmaceutical industries across the world. Additional information about Synactive is available at www.guixt.com.


Media contact:
Sandra Perin
650.341.3310 (PDT)
newsroom@guixt.com
http://www.guixt.com